First impressions of businesses are crucial, especially for various senior communities, such as retirement centers and nursing homes. The reception area is the initial interaction point for residents and visiting family members, and creating a positive and inviting environment sets the tone for the entire experience. Discover three ways to create a welcoming reception area for your business.
Emphasize Comfort
The reception area is just as much about comfort as it is about utility. Comfortable seating, attractive décor, and pleasant lighting make a positive first impression on potential residents and their families. These elements also create a space that people will look forward to returning to.
Consider adding comforting touches, like throw pillows or blankets, to the seating area. This encourages residents to sit and chat while adding an element of hominess. Plus, a comfortable reception area can create a positive attitude and make the visitation experience more enjoyable for guests.
Create a Welcoming Environment
You’re trying to build a community, so why not have something to reflect it? Whether it’s a message board or a mural highlighting community leaders, create a space that represents the residents and their families. Appropriate signage is a key feature of a fully equipped office reception area, so build it around the name of your community.
Signage and other features should establish an informative, friendly, and engaging space. Provide information about upcoming events, photos of recent activities, or anything else that potential and current residents may want to know.
Personalize the Experience
Creating a personalized reception experience for your guests and residents can help them feel welcomed and valued. This includes greeting people as they arrive, offering a beverage, and providing free newspapers or magazines.
Personal touches can show that you understand a welcoming reception area is more than a functional space. It helps people feel comfortable! Small things like personalized note cards or welcome bags featuring the community’s logo are meaningful for new residents.
A welcoming reception area can instill confidence in senior residents. Done right, it sets a positive tone and makes a lasting impact on your business relationships. Start creating a welcoming reception area for your business as soon as possible so you can make your senior community even better!